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Warranty Policy

  1. All sales are considered final, no return or refund will be entitled.
  2. All Asashi's warranty policy is in accordance with the terms and conditions of its respective supplies.
  3. Asashi will provide 1st year waranty service for delivery to (and from) the manufacturer's service Centre.
  4. Working product found incompatible with customer's PC or Notebook will not be entitled for any exchange.
  5. In the event if the defective items are sent in after 1st year of warranty period, sending back the repaired item to customer will be at customer's expense.
  6. All courier charges for sending and returning product for exchange or warranty purpose from customer will be borne by customer except if we send the wrong or defective product to you.

Return Policy

  1. You received a damaged item from the courier.
  2. You have proof of purchase (order number, delivery note, bank statement).
  3. The goods must be in an 'as new' condition and returned in the ORIGINAL, undamaged packaging along with the accessories (including manuals, warranty cards, certificate of authenticity) and free gifts received with it.
  4. The product must not have been used or installed or had any data inputted.
  5. All sealed items must not be opened. In case you have opened the seal, please refer for assistance to the relevant service center indicated on the warranty information.
  6. No refund policy.
  7. We reserve the right for final decision.
  8. We reserve the right to alter this policy at any time.

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